The Richland Library 2016 - 2019 Strategic Plan
In early 2016, the Richland Library management and executive leadership teams adopted a new strategic plan. This document, along with a list of specific associated projects, will guide the direction of library development for the next three years.
We want to be your preferred destination for information and entertainment. No matter how you access the library, your library experiences will exceed your highest expectations. We will offer ongoing opportunities for customers to have a voice in services. We promise to listen and respond to your concerns and suggestions.
We enhance the quality of life for our entire community.
We help our customers learn, create and share.
- Our Promises - the standards for customer engagement that guide everything we do